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"The study of quality management is associated with improved quality. Improved quality also is basically related to the decision-making at every stage of the production process. The decisions made will determine the success rate of quality improvement can be achieved. To achieve optimal results, we need quality improvement model as a planning program. The impact is related to the cost. This paper reviews several models of quality improvement. The discussion begins with a list of some existing models. Afterwards the models are grouped into a model approach that surveys the impact of quality improvement on the stages in the production process. Analysis is carried out on several models in order to achieve a target of the desired quality. From the analysis and discussion on the models of product quality improvement, it was found that the commercial aspects need to be taken into account in improving the product quality."

"Ketersediaan industri pendukung di Indonesia sebagai pemasok bahan baku sepatu belum memadai, sehingga sebagian besar industri sepatu mendapatkan bahan baku sepatu dengan cara impor. Hal ini mengakibatkan biaya produksi yang besar pada industri sepatu di Indonesia. Selain tantangan yang dipengaruhi oleh faktor eksternal perusahaan, terdapat tantangan yang dialami secara internal pada kegiatan pengadaan bahan baku yaitu perusahaan sepatu sering kali mendapatkan kualitas barang yang tidak sesuai dengan standar perusahaan dan terdapatnya keterlambatan pengiriman barang dari pemasok yang dapat berakibat pada tertundanya proses produksi sepatu. Oleh karena itu, diperlukannya metode pendukung keputusan untuk melakukan penilaian performa pemasok secara menyeluruh sehingga didapatkan pemasok yang terbaik. Metode yang digunakan yaitu Klasifikasi ABC, Analytic Network Process ANP dan Zero One Goal Programming ZOGP. Klasifikasi ABC digunakan untuk mendapatkan bahan baku yang dijadikan penelitian. Melalui ANP diperoleh bobot subkriteria penilaian performa pemasok. Output dari ANP dimodelkan dalam Zero One Goal Programming ZOGP untuk didapatkan keputusan pemilihan pemasok yang optimal. Hasil dari penelitian ini adalah terdapat enam bahan baku yang dijadikan objek penelitian, diperoleh 20 subkriteria penilaian performa pemasok dan satu pemasok terbaik untuk masing-masing bahan baku.

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The availability of supporting industries in Indonesia as a supplier of raw materials of shoes is not sufficient, so most of footwear industry buy raw materials from abroad. This condition has caused in high production costs in the footwear industry in Indonesia. In addition to the challenges that are generated from external factors of the company, there are some challenges that are generated from internal factors of the company. First, The Footwear Company often gets goods which are not in accordance with the company standards. Second, there is the delay shipments from suppliers that resulted in delays in the production process. Therefore, the need for decision support methods to conduct a performance assessment thoroughly. The methods used are ABC Classification, Analytic Network Process and Zero One Goal Programming. ABC Classification is used to get the raw materials as a research sample. The output of ANP is modeled in Zero One Goal Programming to get an optimal decision of supplier selection. The result of this research are six raw materials that is used as a research sample, obtained seven criteria and 20 subcriteria of supplier selection and one best supplier for each raw material."

"Studi ini bertujuan untuk mengidentifikasi implementasi dari proses dan alat dari proyek perbaikan mutu. Menyediakan fase-fase beserta kegiatannya untuk menjalankan sebuah proyek perbaikan mutu. Studi ini juga menyajikan jenis-jenisalat dan teknik yang digunakan untuk mencapai tujuan dalam setiap tahapan proyek.Studi ini mencatat bahwa berbagai jenis pendekatan manajemen mutu memiliki kesamaan dalam langkah proses dan alat yang digunakan dalam setiap proses. Terdapat empat langkah umum dalam sebuah proyek perbaikan, yaitu: 1. Identifikasi dan penetapan sebuah proyek perbaikan, 2. Mendiagnosa penyebab masalah, 3. Menghilangkan penyebab masalah, 4. Mempertahankan pencapaian dari hasil perbaikan. Disamping itu didapatkan juga bahwa sebuah alat sangat mungkin untuk dipakai di dalam lebih dari satu tahap atau proses.

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This paper attempts to identify the implementation of process steps and tools in a quality improvement project. It provides phases and its activities to perform a project of quality improvement process. It also present kinds of tools and techniques are used to achieved goals in every steps of project.

This study note that various quality management approaches has a similarity in process steps and tools. There are four general steps in an improvement project. Those are identify and establish an improvement project; diagnose the cause of problems; remedy the cause of problem; and Hold the gains. It also provides most commonly tools applied in quality and a process improvement project.The application of a tool in more than one phase into a project is very possible."

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