Ditemukan 15128 dokumen yang sesuai dengan query
Heskett, James L.
Taibei: Tian Xia Wen Hua, 1987
SIN 658 HES f
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A.
Boston:
2004
658FITS001
Multimedia Universitas Indonesia Library
Lovelock, Christopher H.
Englewood Cliffs, New Jersey: Prentice-Hall, 1992
658 LOV m
Buku Teks SO Universitas Indonesia Library
Joseph, William
New York: McGraw-Hill, 1983
658 JOS p (2)
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A.
Boston : [Publisher not identified], 2004
658FITS002
Multimedia Universitas Indonesia Library
Fitzsimmons, James A.
Boston : McGraw-Hill, 2004
658FITS003
Multimedia Universitas Indonesia Library
Fitzsimmons, James A.
Boston: McGraw-Hill, 2001
658 FIT s
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A.
Boston: McGraw-Hill Irwin, 2004
658 FIT s
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A
New York: McGraw-Hill, 2006
658 FIT s
Buku Teks Universitas Indonesia Library
Fitzsimmons, James A.
"The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory."
New York: McGraw-Hill, 2014
658 FIT s
Buku Teks Universitas Indonesia Library