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"Whether you are leading a status meeting, a strategic planning session or a team kick off meeting, this title teaches you what you need to conduct efficient and effective meeting. It helps you to identify the meeting goals and required participants, develop a meeting agenda and lead meetings effectively, and accomplish the goals and objectives."

"Increased travel costs, tighter budgets, and improved technology have made meeting online more practical than ever. This Infoline will show you how to design and facilitate a successful online meeting. You will learn how to assess the knowledge, skill, attitude, and technology requirements of attendees, create activities that promote a collaborative environment, and evaluate the results of your meeting."

""Becoming truly successful in sales involves a journey. Along the way, sales professionals must confront challenges involving attitudes, perceptions, and mental barriers as they learn how to work with clients and manage their own careers."

"Sales - it's an everyday event and part of every business transaction more than a million times a day. This book presents the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results."

"For the right person, a career in media sales can be glamorous, rewarding, and lucrative. But without the right guidance, it can also be challenging. Author Paul Weyland has decades of experience working with local direct clients. Now, in "Successful Local Broadcast Sales" he shares his hard-won wisdom, showing television, radio, and cable salespeople how to get more sales. Honest, practical, and accessible, this is the one handbook that shows novice and veteran salespeople how to thrive - not just survive - in the media business."

"The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers?and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such skills as open-ended questioning, active listening, and reading body language?all essential in a variety of management situations. You?ll learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. You?ll even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging. "Which questions can and can't I ask? How should I document an interview?" Because such concerns can trip up even the most experienced business interviewer, you?ll find clear guidance on key legal issues and specific do's and do not's dictated by current legislation. Managers will also appreciate the wealth of real-life dialogs that highlight this broad-based and highly useful course. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"Planning a meeting or event is no easy task. Just ask any of the administrative staffers who are increasingly being asked to do it. One minor mistake -- a plane ticket that doesn't arrive on time, not enough vegetarian meals at the luncheon, the wrong kind of audio/visual equipment -- can mean big trouble. Now this handy little how-to guide takes secretaries and assistants through the entire process step-by-step. From site selection and registration do's and don'ts to negotiating with vendors and food and beverage planning, this book gives them everything they need to get a meeting planned right. Packed with floor plans, checklists, glossaries of industry-specific terms, lists of resources, and more, Planning Successful Meetings and Events is sure to transform any take-charge assistant into the Martha Stewart of meeting and event planning. It's a good thing."

"Contents :- Preface - Introduction - Acknolwedgments - Step one: Forget the myth - being busy isn't being productive - Step two: Manage your energy; manage your life - Step three: Be useful and stick to the purpose - Step four: Maintain clarity and move forward - Step five: Manage to your advantage - Step six: Pay attention to your key contacts - Step seven: Connect and get the most from your time - Step eight: Understand the forces that affect your use of time and energy - Step nine: Focus on what is significant - Step ten: Make time your friend - Appendix: Capibilities profile and a 90-day plan - References - Index - About the authors "