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"Jakarta yang semakin padat baik dikarenakan pertumbuhan penduduk yang tinggi dan dengan keterbatasan lahan yang ada memaksa warga Jakarta untuk mencari daerah baru untuk dijadikan tempat tinggal. Warga Jakarta mulai keluar dari daerah-daerah yang sejak lama dianggap ideal sebagai kawasan hunian seperti Bintaro, Pondok Indah dan sebagainya. Namun petumbuhan penduduk Jakarta telah memicu pengembang untuk membangun di daerah-daerah yang semula dihindari. Seperti daerah yang sejak dulu dianggap sebagai daerah terbuang atau daerah dengan potensi terbatas sehingga dianggap daerah kelas bawah. Salah satu contohnya adalah Kelapa Gading sebuah kota baru yang berumur 30 tahun. Dalam 30 tahun, daerah Kelapa Gading berubah dari daerah rawa-rawa menjadi sebuah kota baru yang sangat padat. Bagaimanapun padatnya, kelapa gading tetap perlu menyediakan ruang publik sebgai sebuah tempat bersosialisasi antar warga. Apakah Kelapa Gading sudah menyediakan ruang publik yang cukup bagi warga yang tinggal disana. Terlebih lagi, warga kelapa gading terdiri dari berbagai macam kelas. Dari kelas menengah sampai kelas atas. Terdapat cluster-cluster tersendiri yang memperjelas kelas-kelas tersebut. Begitu juga dari segi usia, apakah tersedia tempat-tempat "e;hang out"e; yang ideal bagi anak-anak, remaja, dewasa dan manula. Bagaimana pengembang bisa membuat ruang publik yang bersifat menjual. Sehingga penghuni yang terdiri dari berbagai kelas tersebut dapat mengikuti rancangan dari pengembang. Dan apakah ruang-ruang tersebut dapat digunakan dengan baik atau hanya sebagai pemanis belaka.

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Jakarta is getting crowded which means that there are more people needs home. It became the trigger for many developers to develop new area in Jakarta to be the new housing area. One of the most successful areas is Kelapa Gading Permai which located in north Jakarta. Former Kelapa Gading was swamp area but today Kelapa Gading is an urban neighborhood which lived by people from all around Indonesia. Kelapa Gading's development was started in 1976 by Summarecon Agung who has transformed Kelapa Gading into a luxurious housing area. Just like the others, it is necessary for Kelapa Gading to have a public space as an outdoor social activities area. But the matter is whether the area has been used properly or it just a symbol of wealthy people and decorative element. An ideal public space must have the sense of public ness for whole people who live nearby. Is the area provided in Kelapa Gading already enough for the inhabitants? Moreover, it comes from different class of citizens, from middle to upper (high) class, from children, teenager, adult and elderly. How the developer make that place commercially so that the inhabitants which came from different class can follow the design."

"ABSTRACTThe fast-paced development of internet technology and the infiltration of mobile communication devices have produced the ?always on? society phenomenon. Atthe same time, the concept of ?smart city? considered to be relevant to overcoming plenty of challenges that 21st century urban areas face. The utilization of technology by means of ?mobile government? (?m-government?) isbelieved to be competent to bridge public needs with public service that government provided. One form of the ?m-government? is the usage of mobile application (mobile app) as a medium of government communication.This research is undertaken with a case study of Qlue mobile app organized by the Provincial Government of DKI Jakarta. The qualitative methods used are interviews and observations to validate this research. The vital discovery of this research is that Qlue comes up as the tool for public-oriented government communication. Qlue has been operated not only for running the communicationfunction of government, which becomes the media for government socialization; but also to become the channel of public needs aspiration delivery. In the contextof good governance, the use of mobile apps has been contributing to implement the principles of participation, equality, and accountability."