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"ABSTRAKPenelitian ini bertujuan untuk membuktikan bahwa dukungan lembaga dan kompetensi peneliti mempengaruhi produktivitas penelitian di Pusat Aplikasi Teknologi Isotop dan Radiasi (Patir). Penelitian ini menggunakan metode regresi linier berganda dengan 9 variabel independen yang diklasifikan menjadi dukungan lembaga (dana penelitian, pendapatan peneliti, fasilitas penelitian), kompetensi peneliti (tingkat pendidikan, diklat teknis, dan kemampuan menulis), dan variabel tambahan (masa kerja dan motivasi). Data bersumber dari kuesioner dengan tingkat pengembalian 75.86 % (44 responden) dan database Patir. Hasil penelitian menunjukkan terdapat 5 variabel yang signifikan mempengaruhi produktivitas penelitian di Patir, yaitu dana penelitian (0,28), dummy pendidikan S2 (2,33), dummy pendidikan S3 (4,70), Kemampuan menulis (2.34), dan masa kerja (0.15).

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ABSTRACTThis study aims to examine the influences of institutional support and researcher competence on research productivity at Center for Application of Isotopes and Radiation Technology (Patir). This study uses multiple linear regression method with 9 independent variables classified into institutional support (research funding, researcher salary, research facilities), researcher competence (level of education, technical training, the ability to write), and additional variables (year of service and motivation). The data comes from the questionnaire with a return of 75.86% (44 respondents) and Patir database. The results shows that there are 5 variables which significantly affect research productivity in Patir, they are research funding (0,28), dummy S2 (2,33), dummy S3 (4,70), the ability to write (2,34), and years of service (0,15)."

"Now more than ever, American companies are experiencing a nagging feeling that they could be doing much better. Globalization, digitization, and the development of cellular technology have increased competition by leaps and bounds. As a consequence, skating by on marginal performance isn?t enough. It?s time for businesses to find the tools that will help them excel. A turnaround expert, Marvin Davis has made a career out of transforming underperforming companies. He assesses their mistakes, issues a diagnosis, and has helped allay the fears of many CEOs across the country -- leaving businesses more efficient and ultimately more competitive."

"Badan Reserse Kriminal Mabes Polri sebagai Salah satu badan yang berada di bawah Mabes POLRI bertugas melaksanalcan Penyelidikan dan Penyidikan Tindak Pidana dalam rangka memberikan pelayanan publik kepada masyarakat selaku penggnma layanan yang diberikan oleh Mabes Polri. Pasca Reformasi pada tahun 1998 masyarakat selaku pengguna layanan menginginkan agar seluruh organisasi publik termasuk Polri untuk memberikan pelayanan yang memuaskan.Pada tahun 2002 dengan diundangkannya Undang-undang tentang Kepolisian yang mereposisi Polri dari organisasi militer menjadi dasar dan kepastian hukum untuk dilakukannya Transformasi Organisasi dalam rangka peningkatan kinerja organisasi. Polri telah melakukan beberapa hal untuk menyikapi Undang-undang No. 2 Tahun 2002, clengan melaksanakan pembahan clan pembaharuan seperti perubahan istilah kepangkatan, reorganisasi, dan lain-lain. Hal tersebut semata-mata dilakukan untuk pencapaian peningkatan kinerja organisasi Polri dalam memberikan pelayanan kepada masyarakat selaku pengguna layanan.Penelitian ini untuk mengetahui bagaimana kinerja organisasi Badan Reserse Kriminal Polri sebagai salah satu badan di bawah Mabes Polri yang memberikan pelayanan kepada publik berupa jasa penyelidikan dan penyidikan tindak pidana setelah dilalmkalmya transformasi organisasi Polri tersebut. Berbeda dengan pengukuran kinerja yang selama ini dilakukan oleh Polri yang menggunakan pendekatan pengukuran kinerja organisasi militer, pada penelitian ini penulis menggunakan pendekatan pengukuran yang lebih komprehensif yaitu pendekatan balanced scorecard. Melalui pengukuran kinerja dengan pendekatan Balanced Scorecard akan dilakukan pengukuran terhadap perspektif finansial, dan perspektif non finansial yaitu kepuasan pelanggan, bisnis internal, serta pembelajaran dan pertumbuhan.Populasi dalam penelitian ini adalah para Penyidik Badan Reserse Kriminal Mabes Polri selaku responden internal, serta para masyarakat selaku pengguna jasa pelayanan yang membuat Iaporan pengaduan dalam bentuk laporan polisi selaku responden eksternal.Berdasarkan hasil penelitian diketahui bahwa secara keseluruhan kinerja. organisasi Badan Reserse Kriminal Mabes Polri adalah dalam kondisi cukup baik. Berdasarkan kinerja financial yang diukur dengan menggunakan indikator penyerapan anggaran, memperoleh skore 75 % atau mendapat penilaian sedang, dengan beberapa catatarl tentang efisiensi dan efektifitas anggaran yang kurang baik diakibatkan oleh sistem pembiayaan yang cenderung kepada pendekatan budget oriented. Sehingga menimbulkan tidak efektif dan efisiennya pembiayaan terhadap organisasi. Perspektif kinerja pelanggan dengan menggunakan indikator tingkat kepuasan pelanggan memperoleh penilaian cukup. Disamping ilu bahwa nilai tersebut adalah nilai minimal. Catatan lainnya arltara harapan dan fakta yang dialami para pelanggan dari kelima unsur dari perspektif pelanggan selisihnya adalah minus atau tidak sesuai dengan harapan pelanggan.Perspektif kinerja bisnis internal yang diukur dengan menggunakan indikator inovasi memperoleh nilai cukup atau nilai minimal. Demikian pula dengan perspektif kinerja pembelajaran dan pertumbuhan memperoleh juga mendapatkan nilai minimal atau cukup serta catatan bahwa sistim informasi mendapat nilai tidak baik.Badan Reserse Kriminal Mabes Pclri perlu melakukan retransformasi secara konseptual dengan menggunakan referensi Balanced Scorecard. Karena berdasarkan hasil pengulcuran dengan menggunakan alat ukur Balanced Scorecard terlihat bahwa kinerja organisasi Badan Reserse Kriminal Polri masih belum sesuai dengan harapan lingkungan rnasyarakat. Demikian pula berdasarkan hasil wawancara, pengamatan, dan apa yang dilakukan oleh Bareskrim Polri hanya sebatas reposisi, reorganisasi, perubahan istilah kepangkatan dan lain-lain.

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The Criminal Affairs Agency is one of the Agencies under the Police Headquarter of the Republic of Indonesia that functions to conduct investigation and surveillance of criminal acts in the framework of providing public services to the society as service users. After the reform period in 1998 the society as the service users wished that all public organizations including the police provided satisfactory services.

In year 2002 with the issue of Law conceming the reposition of the Police from military organization had become the basis and legal certainty to conduct organizational transformation in the framework of the improvement of organizational performance. The Police had made several efforts in response to Law Number 2 Year 2002 through conducting such changes and reforms as police ranks nomenclatures changes, organizational restructuring and others. Such measures were conducted ln response to achieving the organizational performance improvement in the Police organization in providing public services to the society as the service users.

The research was conducted in the framework of finding out the performance of the Criminal Affairs Agency as one of the Agencies under the Police Headquarter of the Republic of Indonesia that functions to provide public services to the society in a form of investigation and surveillance of criminal acts after the Police Organizational Transformation. Unlike the military performance indicators that the Police used to employ, In this research the writer employed more comprehensive indicators using the balance scorecard approach. With this approach the indicators towards financial perspectives and non-financial perspectives, that is, customer satifactions," internal business, and 'learning and development were conducted.

The research population was the investigators of the Criminal Affairs Agency of the Police Headquarter of the Republic of Indonesia as the internal respondents and the society as the external respondents that made complaint reports in a form of police report as service users.

Based on the results of the research it was found out that the whole organizational performance of the Criminal Affairs Agency of the Police Headquarter of the Republic of Indonesia was in the relatively satisfactory condition. Based on the financial performance indicated by the indicators of budget expenditure it obtained 75 score or received a modest score with several notes concerning the budget inefficiency and lneffectiveness as a result of the system of expenditure that had the tendency of budget-oriented approach.

The perspectives of the users performance using the customer satisfaction indicators obtained sufhclent score ,in other words, it received minimum score. Another point to be paid attention to was the fact that there was a gap between the expectations of the customers and the reality of the five elements, in other words, they were not in congruence with their expectations.

As for the perspectives of the internal business performance indicated using innovation indicators it obtained sufficient or minimum score. It also went the same for the perspectives of learning and development which received sufhcient or minimum score with a note that the information system also received unfavourable Score.

It is, therefore, necessary that the Criminal Affairs Agency of the Police Headquarter of the Republic of Indonesia conducts retransformation conceptually using balance scorecard reference. This is because based on the results of the indicators it showed that the performance of the agency was not yet in congruence with the expectations of the society. It went the same with the results of the interview, the observations, and what had been done by the agency which merely conducted such things as reposition, organizational restructuring, changes in rank nomenclatures and other trivial matters."

"ABSTRAKTugas akhir ini membahas pengaruh determinan job performance terhadap kreativitas padaDivisi Multimedia PT. KB XYZ melalui intervensi program mentoring. Intervensi di DivisiMultimedia menggunakan kerangka dimensi procedural knowledge dan skills. Analisis tugasakhir ini menggunakan metode kuantitatif. Hasil analisis menyarankan bahwa variabelprocedural knowledge dan skills signifikan bagi peningkatan kreativitas di Divisi Multimediadi perusahaan yang dinamis di era konvergensi media. Implementasi difokuskan padaprogram mentoring yang melibatkan Divisi Multimedia yang terkait langsung dengan prosesproduksi berita untuk penyediaan layanan yang bernilai bagi pelanggan. Intervensi programmentoring akan meningkatkan dimensi procedural knowledge dan skills, namun juga akanmeningkatkan motivasi dan declarative knowledge sebagai determinan dari job performance.

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ABSTRACTThis thesis explores the influence of the determinants of job performance on the creativity ofDivisi Multimedia PT. KB XYZ through mentoring programs for intervention. Interventionin Divisi Multimedia using procedural knowledge and skills dimensional frameworks. Thefinal analysis using quantitative methods. Results of the analysis suggest that the proceduralknowledge and skills variables significant for increasing creativity in Divisi Multimedia in adynamic company in the era of media convergence. Focused on the implementation of amentoring program involving the Divisi Multimedia is directly related to the news productionprocess for the provision of services of value to customers. Mentoring program will increaseprocedural knowledge and skills, but also will increase the motivation and declarativeknowledge as determinants of job performance."

"Dalam menghadapi ketidakpastian lingkungan dan disrupsi yang timbul dari sisi teknologi, perubahan kebutuhan konsumen, persaingan, permintaan pasar dan regulasi; perusahaan media membutuhkan strategic agility untuk senantiasa lincah beradaptasi dan merespon perubahan. Kompetensi Teknologi Informasi yang didukung perangkat rutinitas perusahaan serta kesiapsiagaan daya wirausaha akan menjadi keunggulan bersaing yang diharapkan dapat membentuk strategic agility untuk membantu organisasi dalam pencapaian kinerja. Penelitian ini diadakan dalam konteks Industri Media Cetak, Online dan TV di Indonesia, dengan unit analisa adalah unit kerja/departmen/ bisnis unit. Dengan pendekatan kuantitatif dan menggunakan perangkat Smart PLS.

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In facing environmental uncertainty and disruption triggered by technological update, customer and market demand changes, competition and regulation strategic agility is needed by media firms to be able to adapt, to response and to survive. IT Competencies that embedded with Organization Routines, and Entrepreneurial Alertness will create competitive advantage in order to shape Strategic Agility to enable the firm in achieving Organizational Performance. This research conducted in the context of Media Industry in Indonesia, toward the department or business unit as unit of analysis. Using quantitative method and Smart PLS application."