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"This issue will guide you through the five steps to form a successful virtual team and make it seem as if the thousands of miles of separation pose no threat to solving issues. In addition to a step-by-step process, the issue includes tips on team leadership, conflict management, an explanation of the three types of virtual team meetings, an a proven assessment instrument."

"Planning construction of a new library facility or renovation of an existing one can be a daunting task. With the new fifth edition of his Checklist of Library Building Design Considerations, veteran library administrator and construction consultant William Sannwald guides librarians and other members of a building design team through the stages of the design process. Updated materials include# A new chapter on sustainable design, including issues of site selection, air quality, and energy and water efficiency# New sections on wireless networking, information commons and media production and presentation labs# Updated treatment of special collections and materials handling systems# A new section on disaster planning# ADA Accessibility Guidelines section reorganized to match structure of the federal statuteBecause construction projects are complex and sometimes unwieldy, Sannwald's checklist format provides a clear, concise way of itemizing the issues."

"When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reproduced in appendix A, provides the starting point. Kern, a leading virtual reference expert, outlines the tools and decision-making processes that will help you and your library evaluate, tailor, and launch virtual reference services that are a perfect fit for your community and your library."

"How can libraries make a difference in their communities when customers choose to hang out in the spacious, well-stocked new bookstore instead? With the goal of helping libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores."