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""This revised edition of the best-selling text in the field includes a guiding framework of organizational analysis emphasizing the integration and coordination of the domains of the organization with the motivations, work attitudes, and behaviors of the people who lead them. Includes new research and practice from the US and internationally in collaboration and networks, innovation, process improvement through IT, open government and citizen participation, customer service, and a provides a greater emphasis on management practice through illustrative examples of those who are leading successful change efforts"-- Provided by publisher."

"Synopsis:I particularly like the use of cases and supplemental reading at the end of each chapter. The author uses contemporary and vivid examples to illustrate the theoretical concepts in each chapter. Also, extensive review of the relevant literature is incorporated through out the text-. Dr. Vidu Soni, Central Michigan University"