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"When people begin to talk about cost-benefit analysis, cost-effectiveness analysis, and return-on-investment, they often envision eye-glazing mathematical gobbledgook. Even when the letters in equations like the one above are explained, people may have ...."

"Silvia Gherardi expertly provides an overview on the topics and issues addressed by practice-based studies.Summary: The practice-based approach to the study of work and organizing has been widely adopted in recent years, yet its theoretical and methodological systematization has only just begun. Silvia Gherardi expertly provides an overview on the topics and issues addressed by practice-based studies. By means of a series of examples drawn from the best-known analyses using this approach, the book provides methodological guidance on how to conduct empirical research on practices, and how to interpret them from three perspectives: practices 'from outside', practices 'from inside', and the social effects produced by practices. The distinctive trait of the present book is the presentation of the classic studies that gave rise to practice-based studies and through their analysis the illustration of their problems and methods is presented. Master students, doctoral students and scholars will find plenty of invaluable information in this methodological book. In relation to a lively and wide-ranging debate conducted at the international level, but not yet systematized in its methodological assumptions, the book will also be of interest to those practitioners curious about a view of work as a practical activity which develops within an ecology of social, economic and material relationships"

"Focus groups are extremely effective tools to gather data that aids managers and organization leaders in making critical business decisions. This issue explains how focus groups can be used to identify problems, plan, develop new products, obtain market information, and conduct research. It outlines how to get started with the focus group process, how to recruit participants, and how to facilitate a focus group meeting."

"You can't improve performance without a well-designed appraisal system. Use these tips on how to define and develop performance standards and how to conduct appraisals to achieve your goals."

"Trainers must understand the fundamentals of budgeting to advance or even survive in their ever-changing profession. This Infoline presents the fundamentals of the budget process, covering general principles and guidelines for developing good budgets, along with key theoretical underpinnings of the process. While focusing on the general principles of accounting, the issue offers metrics crucial to managing the training function along with sample components of a training plan, a sample chart of accounts and typical expenses, and a project expense worksheet as a job aid."