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""Sometimes a manager's job can seem overwhelming. Managers need to set goals, communicate well, train and motivate people, appraise performance, and cope with sensitive policy issues. It's no wonder they have so many questions: ""How do I challenge people who've lost their motivation?"" ""What do I do to increase productivity?"" ""How do I address questions about impending layoffs -- when I know they're true? ""How do I deal with my own difficult boss?"" "The Manager's Question and Answer Book" answers over 100 of these common -- and important -- management questions."

"Life-to-date, the remarkably successful Briefcase Books series has sold more than 650,000 copies and brought in more than $4.2 million in revenue. Manager's Guide to Business Planning will build on the success of the series and show managers how to most effectively plan and implement effective business plans and strategies. The book will address how to create and implement effective business plans, how to measure success, the differences in long- and short-term planning, how to prioritise initiatives, and how to run business reviews. Included in these discussions will be an in-depth review of planning a budget. Lastly, Capezio will show how to engage employees by giving them a stake in the outcome.Economics, finance, business and industry.Business management."

"Without a change manager the transition to a human performance intervention mindset will be inconsistent and desired results not achieved. This Infoline explores not only the key competencies of the change manger, but also details major steps in the change process from making the case for change, managing resistance, and getting commitment. The issue also provides tips on group dynamics, communication techniques, and the role of the facilitator to effect change."

"While many supervisors know how to identify flaws in their employees’ performance, only the best managers truly know what it takes to fix the problem. A Manager’s Guide to Improving Workplace Performance offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change."

"With public scrutiny intensifying every day, optimizing the performance of government employees and departments is more critical than ever before. And just as in the private sector, the key for managers is to understand how different management systems perform individually and interact with one another. This book examines the roles and challenges of structural and technical systems, information and decision-making processes, rewards systems, and human capital management, and shows managers how to: deliver clear and consistent messages to all employees; position employees and units to provide the best possible service to the public; hold them accountable through clear expectations and measurable goals; and work with a strong leadership team to maintain, adjust, and improve all procedures. Liff devotes a chapter to each system and discusses its impact on overall performance as well as how to work proactively and innovatively to implement changes that will make a big difference. Including real-world government case studies demonstrating dramatic change, the book is both an inspiration and a blueprint for substantial improvement within every facet of government work."

"Grow, transform, empower connect uniquely with each team member, present yourself as warm, genuine, and approachable, and collaborate strategically for optimal team performance.Savvy managers consistently outperform their less savvy peers in goal setting, learning, performance, and employee job satisfaction. The Savvy Manager helps you develop the five core savvy manager strengths. Learn from case studies, tips, and sidebars, dozens of worksheets and exercises, and a companion website; and transform into an influential, compassionate, and effective manager."

"Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill."