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"By now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human conception of great leadership. But how does one define "kindness" in the context of business? And what is the best way to "use" this deceptively complex notion as a guiding principle to lead an orga nization successfully into the future?Far from presenting a naive idea of kindness, this eye-opening book identifies the surprising attributes successful "kind" leaders share. Readers will learn how they can use kindness to:motivate employees, committee members, and others * recognize unique talents while nurturing all employees * establish a supportive environment * spur continuous organizational growth * adapt to change * stimulate calculated "stretch" and risk-taking * prepare the next generation of leadersThis realistic book shows leaders how they can use sincerity, honesty, and respect for the good of their organizations."

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ABSTRACTFor a management system with genuine staying power that can produce dramatic and measurable results over both the short- and the long-term, Bringing Out the Best in People describes the most important management strategy you will ever implement in your company - Applied Behavior Analysis."--BOOK JACKET. "By identifying what reinforces the people in your company and skillfully managing those reinforcers, you can attain the kind of individual performance that adds up to great organizational performance. Dr. Daniels's systematic, data-focused approach is applicable to all people and all organizations.Includes ideas for motivational methods, how to stimulate creativity, and reward systems"

"Leverage -- the real or imagined advantage one holds -- is the most important tool in a negotiation. Anyone who wants to consistently win at the negotiating table needs to master the art of gaining and maintaining leverage."