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"ABSTRAKThe Centre for Research of Human Resource and the Environment of the University of Indonesia was established in 1979. After passing the first decade of its development, it is timely for us to spend a moment in self-contemplation. The environmental challenge we now face, in order to have a better understanding, knowledge, and skill as the basis of our service, is becoming broader, more complicated, and fraught wiht difficulties. Meanwhile, what the Centre is capable to approach and to achieved is indeed very small, simple, and full with constraints. "

"Penelitian ini mendeskripsikan pengembangan sumber daya manusia dari disiplin Ilmu Kesejahteraan Sosial. Penelitian ini bertujuan untuk mendeskripsikan implementasi program digitalisasi Learning and Development di PT FWD Insurance Indonesia sebagai salah satu bentuk pengembangan human capital. Urgensi dilakukannya penelitian ini merupakan rendahnya daya saing tenaga kerja yang ada di Indonesia. Penelitian ini merupakan penelitian kualitatif deskriptif yang diawali dengan studi literatur. Teknik pengumpulan data yang digunakan dalam penelitian kualitatif ini menggunakan pengolahan data primer dan sekunder, sedangkan teknik analisis data yang digunakan dalam penelitian ini adalah reduksi data, penyajian data serta penarikan kesimpulan dan verifikasi. Dalam penelitian ini, teknik peningkatan kualitas data menggunakan triangulasi. Pengumpulan data dilakukan pada tahun 2022 melalui wawancara mendalam dengan empat informan dari divisi HROD FWD Insurance. Pengembangan human capital di zaman digitalisasi diperlukan dalam semua bidang, terutama di asuransi. Program asuransi menjadi salah satu dari besaran utama jaminan sosial. Dalam hal ini, peningkatan pembelajaran karyawan salah satu langkah meningkatkan produktivitas karyawan. Human Capital merupakan investasi jangka panjang pada pengembangan sumberdaya manusia untuk meningkatkan produktivitas. Adanya digitalisasi saat ini, membuat FWD beralih menggunakan aplikasi sebagai media pembelajaran bagi karyawannya. Penelitian ini ingin mengetahui implementasi dari program yang berada di ranah learning and development di FWD. Penelitian ini memiliki kesimpulan bahwa program program learning and development (L&D) hadir dengan strategi pembelajaran yang telah disusun secara inklusif sebagai salah satu cara untuk meningkatkan produktivitas karyawannya. Program tersebut dikemas dengan menyesuaikan perkembangan zaman dan trennya sehingga memberikan kesan menyenangkan dan tidak monoton. Program learning and development (L&D) FWD Insurance Indonesia memiliki empat kategori pembelajaran yaitu Onboarding & Culture, Leadership & Management, Technical Excellence, dan Transversal. Kategori pembelajaran tersebut menggunakan lima metode pembelajaran yaitu Classical Learning, Social/Peers Learning, E- Learning, Mobile Learning, dan Physical Learning. Secara keseluruhan, kategori pembelajaran yang dilaksanakan menyesuaikan dengan metodenya melihat dari kebutuhan para karyawan, sehingga mereka dapat meningkatkan performa kerja mereka. Program tersebut sudah terdigitalisasi dengan adanya fasilitas yang memadai serta sistem manajemen pembelajaran atau perangkat lunak aplikasi/teknologi.

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This study describes the development of human resources from the discipline of Social Welfare. This study aims to describe the implementation of the Learning and Development digitalization program at PT FWD Insurance Indonesia as a form of human capital development. The urgency of this research is the low competitiveness of the workforce in Indonesia. This research is a descriptive qualitative research that begins with a literature study. The data collection techniques used in this qualitative research use primary and secondary data processing, while the data analysis techniques used in this study are data reduction, data presentation and drawing conclusions and levers. In this study, the technique of improving data quality is using triangulation. Data collection was carried out in 2022 through in-depth interviews with four informants from the HROD division of FWD Insurance. Human capital development in the era of digitalization is needed in all fields, especially in insurance. The insurance program is one of the main quantities of social security. In this case, increasing employee learning is one of the steps to increase employee productivity. Human Capital is a long-term investment in human resource development to increase productivity. The current digitalization has made FWD switch to using applications as learning media for its employees. This study wants to know the implementation of the program in the realm of learning and development at FWD. This study concludes that the learning and development (L&D) program comes with an inclusive learning strategy as a way to increase employee productivity. The program is packaged by adjusting the times and trends so that it gives the impression of being fun and not monotonous. FWD Insurance Indonesia's learning and development (L&D) program has four learning categories, namely Onboarding & Culture, Leadership & Management, Technical Excellence, and Transversal. The learning categories use five learning methods, namely Classical Learning, Social/Peers Learning, E-Learning. Overall, the category of learning that fits the method looks at the needs of the employees, so that they can improve their work performance. The program has been digitized with adequate facilities and a learning management system or application/technology software."

"Key tools for developing a human resources plan based on organizational needs. Fundamentals of Human Resources Management, Fourth Edition is a comprehensive and up-to-date guide to virtually every aspect of human resources management from understanding the basic HR functions to using the Web for recruiting and selecting the latest HRIS. Whether new to the profession or a newly promoted professional, students will find in this book all the information and skills they need to do their job and make a positive impact in their organization. Readers will learn how to: ? Answer the human resource challenges of diversity, alternative work arrangements, workforce literacy and globalization ? Advocate for strategic partnering by building strong business relationships within your organization ? Evaluate the advantages and disadvantages of internet recruiting ? Identify the role of contingent workers and how they fit in staffing plans ? Select and use a Human Resource Information System (HRIS) ? Implement the components of a results-based performance management plan ? Recruit, select, interview, and hire more qualified employees in full compliance with Federal and State laws ? Write job descriptions and specifications; develop cost-effective, competitive compensation and benefits programs ? Write policies and procedures manuals and employee handbooks ? Evaluate training options to implement optimal training opportunities for all workers ? Develop a mentoring program to aid in succession planning. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."