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"I found this book to have an easy-to-read conversation style, with many example ?conversations? that could be very useful in an appraisal. There is very good advice on how to handle a variety of situations?.provides many ideas on how to handle many situations and gives the reader the general idea on how to get the most of a performance appraisal. If you give performance appraisals or are an employee who receives appraisals, it is well worth the low price of this book to get a better idea of what the boss is expecting during a performance appraisal."