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"engagement with new realities"

"Capturing and using all the knowledge and expertise in an organization is the ultimate goal for performance professionals. This Infoline offers a great starting point for your journey by defining knowledge management and posing key questions to help you identify the intellectual capital you need manage. It introduces the new roles, opportunities, and the baseline technology need to begin this daunting task. Key sidebars include an organizational analysis for knowledge management, 12 ways to measure intellectual capital, a planning worksheet, and a listing of competencies to manage knowledge."

"Summary: For graduate-level courses in Knowledge Management and Decision Support Systems, this text presents a multi perspective approach to knowledge management: it spans electrical engineering, artificial intelligence, information systems, and business. It aims to provide students with the right combination of theory, technology and solutions"

"There is a critical point of failure for every knowledge management effort: when the strategy is isolated from the organization, and when there is no vision anchoring the strategy. This book guides professionals in learning to create a foundation for 21st century knowledge organizations."