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"The goal of strategic organizational communication has been to provide a unified description of the incredibly diverse array of ideas that make up the rapidly expanding field of organizational communication.Places organizations and organizational communication within a broader social, economic, and cultural context.Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts.Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive."

"Penelitian ini dilakukan untuk mengkaji pengaruh Oganization Excellence, Learning Organizational, dan Organizational Innovation terhadap Knowledge Management pada Staf Sumber Daya Manusia Mabes Polri. Knowledge Management penting untuk dimiliki oleh organisasi-organisasi yang berbasis pada pengolahan sumber daya manusia sebagai capital-nya atau disebut sebut sebagai "human capital". Hal tersebut disebabkan faktor modal yang paling penting didalam Human Capital adalah pengetahuan. Terkelolanya pengetahuan di dalam "knowledge management" dapat mempengaruhi efektivitas pelayanan Polri kepada masyarakat dengan meningkatnya kemampuan personel Polri. Jumlah sampel dalam penelitian ini adalah Sebanyak 260 orang, dari total populasi sejumlah 460 Personel dengan jenjang kepangkatan dari yang terendah hingga pangkat AKBP atau PNS setingkat. Pengumpulan data menggunakan skala Likert dengan 5 tingkatan skala pengukuran. Analisis SEM-PLE digunakan untuk menguji pengaruh Organizational Excellence, Organizational Innovation, dan Learning Organizational terhadap Knowledge Management pada Staf Sumber Daya Manusia Mabes Polri. Hasil penelitian menunjukkan bahwa Organizational Innovation memiliki hubungan korelasi paling kuat terhadap Knowledge Management dengan nilai r sebesar 0,760. Learning Organizational memiliki hubungan korelasi dengan Knowledge Management denhan nilai r sebesar 0,689. Organizational Excellence memiliki hubungan yang kuat dengan nilai r sebesar 0,628. Hubangan antar variabel diatas menunjukkan hubungan yang positif.

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This research was undertaken to investigate the effect of Organizational Excellence, Organizational Innovation, and Learning Organizational toward the Knowledge Management in Indonesia National Police Human Resouce Department (SSDM Mabes Polri). Knowledge Management is imperative to be implemented in an Organizational, especially in Organizational which managing human capital as its source. It is becoming very important since the main factor in human-capital is knowledge. Therefore, managing knowledge through knowledge management affect the effectiveness of Polri service toward the society with enhancing the knowledge of its member. Sample for this research was 260 from the total population of 460 Polri members which come from the lowest rank members until Superintendent rank or Civil Servant on commensurate level. Data gathering using likert scale with 5 level of measurement. SEM-PLE analysis was conducted to test the correlation of Organizational Excellence, Organizational Innovation, and Learning Organizational toward the Knowledge Management in Indonesia National Police Human Resouce Department (SSDM Mabes Polri). The study shows that Organizational innovation has the strongest significant correlation with r score of 0,760. Learning Organizational has a correlation score of 0.689. And Organizational excellence with correlation score of 0.628. All of the correlation show a positive correlation."

"Saat ini, aset organisasi bukan hanya yang berwujud saja tetapi juga yang tidak berwujud, seperti pengetahuan. Banyak sekali organisasi yang menyadari akan pentingnya manajemen pengetahuan salah satunya adalah STMIK GI MDP. Namun proses manajemen pengetahuan di STMIK GI MDP belum terlaksana dengan baik, maka perlu diketahui faktor-faktor apa saja yang mempengaruhi proses manajemen pengetahuan di STMIK GI MDP. Dalam penelitian ini, faktor-faktor yang diduga mempengaruhi proses manajemen pengetahuan adalah faktor kepercayaan, kolaborasi, pembelajaran, strategi organisasi, penghargaan, sentralisasi, formalisasi, IT support, T-shape skill, effort expectancy dan performance expectancy. Proses manajemen pengetahuan diukur dengan menggunakan pendekatan Socialization, Externalization, Combination, dan Internalization. Penelitian ini menggunakan pendekatan kuantitatif melalui kuesioner dimana respondennya adalah semua karyawan di STMIK GI MDP dengan mengunakan skala likert 5 poin. Hasil kuesioner dianalisis menggunakan pendekatan partial least square (PLS). Hasil dari penelitian ini adalah faktor kepercayaan, faktor strategi organisasi dan penghargaan terbukti signifikan memberikan pengaruh kuat terhadap proses manajemen pengetahuan.

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Currently, organization’s assets not only tangible but also intangible, for example is knowledge. Lots of organizations are realizing the importance of knowledge management one of them STMIK GI MDP. But the process of knowledge management in the STMIK GI MDP has not done well, it is necessary to knowed the factors that influence the process of knowledge management in the STMIK GI MDP. In this study, the factors allegedly influence the process of knowledge management is a factor of trust, collaboration, learning, organizational strategy, rewards, centralization, formalization, information technology support, T-shaped skills, effort expectancy and performance expectancy.

Knowledge management processes is measured using Socialization approach, externalization, Combination, and Internalization. This study uses a quantitative approach through a questionnaire where respondents are all of employees in STMIK GI MDP by using 5-point Likert scale. The results of the questionnaire analyzed using the approach of partial least square (PLS). The results of this study is the trust factor, factor organizational strategy, and rewards proved significant a strong influence on the process of knowledge management."