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"Contents :- Table of Contents by Author - ACRONYM GUIDE - Benefits of Voice over ATM for the Service Provider - Customer Care and Billing: Mission Critical - Service Provider API: Secure Access to Converged Networks The Parlay API - Winning IN Services for the Residential and Small-Business Markets - Pricing Value-Added Services: Flat Rate versus Usage Sensitive - The future of Services from Intelligent Peripherals - Private Customer Services in IN: The Finnet View - The Role of the IN in an Increasingly Competitive Environment - Billing, Operation Support Systems, and the lntelligent Network: The Investment Case for Consolidation - Outsourcing Customer Care and Service Provisioning - Managing Multiple Versions of Service Software - Intelligent Services - End-User Control for Intelligent Network Services - Interoperability and Intelligent Networking - Re-Examining the lntelligent Network - Interconnection Values and Issues - Web-Enabled Services for the Intelligent Network - Local Number Portability The Next Steps - IN/AIN Architectural Overview and Standards - Getting Ready to Offer Intelligent Network Services - Future-Proofing LNP Architecture - The Fixed Network's Role in Mobility - Intelligent Networking in the Mobile Environment - Wireless and Wireline Integration: Great Expectations Have They Been Met? - Wireless-Wireline Integration: An Emerging Set of Solutions - Implementing WIN for International Applications - Info on the Go: WIN-Enabling Architecture - IN/IP Convergence in Services Architecture - Advanced Internet Network - The Use of the Intelligent Network in the Internet Protocol Routing Service - IP Voice, Fax, and Video Services and Applications - Integrating VoIP Networks into PSTN Wireless and Wireline - Introduction to IP Telephony - AIN: Mechanized Service Activation "

"The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned. In particular, ATOP brings together research combining ideas from MDA and SOA with agent technologies. The ATOP 2009 and 2010 workshops were held at the AAMAS conferences in Budapest, Hungary, in May 2009, and in Toronto, Canada, in May 2010. The 11 papers presented here were carefully reviewed by three members of the international Program Committee and selected out of 25 contributions to the workshops. The topics covered are modeling interoperable systems, semantic approaches to enterprise interoperability, and interoperable business processes and business interactions. These papers are completed by an invited contribution reporting on OMG agent standardization. The main goal was to collect approaches for the application of agent technologies in these areas. Current trends in the development of agent technologies are compared with recent developments in service-oriented and model-driven system design, with respect to their ability to solve interoperability problems."