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"Abstract. The aim of the research is to analyze the process of negotiation or power sharing, between the stakeholders which entirely affects the reform process, and the bureaucracy restructuring in order to support thereform process and public service in the Jembrana Regency, Bali - especially in health insurance policy. Theresearch is descriptive and uses qualitative approach with the method of field research. The result of the researchshows there are two factors that affect the local government reform in Jembrana Regency, i.e. the strong politicalcommitment from the Regent, and the establishment of a stable centripetal democracy model."

"Abstract. The existence of BPKP financial and development control is still in dilemma, because in theprocess of controlling it still encounters problems. This research aimed to describe the controlling process,the controlling problem, and the performance of BPKP (Board of Finance and Development Control). Thisresearch used qualitative approach with the method of in-depth interview. The result of this research indicatedthat BPKP still encountered problems such as human resource quality, budgets, facilities, working method,negative perception from society, and dominant external controller. Despite all the problems, BPKP still playsan important role in controlling Indonesian finance and development."

"Abstract. The aim of the research is to analyze how the service quality can affect customer’s satisfactionin shaping costumer’s loyalty. The research is quantitative and uses non-probability purposive samplingtechnique. The instrument of the research uses questionnaires which were analyzed with Structural EquationModeling. The result of the research shows that the five dimensions, i.e. physical evidence, empathy, reliability,quickness, and guaranty positively affect the service quality. The other results show that customer’s satisfactionis a preceding factor of customer’s loyalty. The direct effect of service quality on customer’s loyalty does notsustain the research, since the researcher did not find any significant direct relation between service qualityand customer’s loyalty."

"The research aims to analyze the tax incentive policy for the donation given to research and development activities in Indonesia, as stated in Law No. 36 of 2008 on the Income Tax. The research is descriptive and uses qualitative approach. The result of the research shows that the tax incentive policy for the donation given to research and development activities in Indonesia successfully increases the number of donations and therefore support the increase of innovative products of the research and development activities."

"Abstract. The research aims to explain the influence of accounting and non-accounting factors in predictingthe bonds level. This research uses quantitative approach and takes samples by using purposive samplingtechnique, that is bonds of manufacture companies listed in Jakarta Stock Exchange (Now is known asIndonesian Stock Exchange, after mergered with Surabaya Stock Exchange) and listed in the level of bondsissued by Pefindo in the period of 2003 to 2008. The result of the research shows that the accounting factorthat affects the prediction of bonds level is growth, while the non-accounting level that does not affect theprediction of bonds level is auditor reputation."

"Abstract. The aim of this research is to analyze the public sector policy management in the management of Citarumriver by using governance paradigm. The research used qualititive approach by using triangular sources techniquesconsisting of: the state, civil society, and private sector. The result shows that the management of drainage basin becomesa public matter involving the three main governance actors. However, the involvement of these three actors entailsthree implications: (1) the addition of core competence principle to the distribution of authority among actors, apartfrom ultra vires and general competence principles; (2) the addition of accessibility and effectiveness criteria in theaffair distribution among the actors, apart from externality, efficiency, and accountability criteria; and (3) the revisionof Government Regulation Number 38 year 2007 particularly on the affair distribution that involves non-state elements(civil society and private sectors) according to governance paradigm. More over there has been a need to revise theregulations related to the management of drainage basin."

"Abstract. This article attempts to give the picture concerning the importance of public accountability and citizenparticipation as one of the instruments to eradicate bureaucratic corruption, seen from various theories. Thispaper provides equal and adequate understanding of the role of public accountability and citizen participationin the eradication process of corruption and the various efforts that can be done to strengthen it. The resultsof this literature review shows that the efforts taken to eradicate corruption in Indonesia is still partial andtend not to have a clear design strategy so that in many cases is not able to reduce signi cantly the level ofcorruption that occurred. Besides that, the important role of public accountability and citizen participationin the eradication of corruption has not received much attention as well as has not been thoroughly studied.Therefore we need further study of the various aspects of public accountability and citizen participation in theeradication of corruption in Indonesia."