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"Tesis ini menganalisis dua faktor yang mempengaruhi burnout, yaitu persepsi terhadap human resource management dan perceived organizational support. Penelitian ini merupakan penelitian kuantitatif dengan melakukan pengukuran burnout pada 45 orang sampel karyawan Bank X. Hasil penelitian menemukan bahwa faktor persepsi terhadap manajemen SDM pada dimensi pengembangan pribadi yang paling berpengaruh terhadap burnout. Berdasarkan hasil penelitian, peneliti menyarankan bahwa perlu dilakukan sosialisasi kebijakan dan dukungan organisasi oleh manajemen SDM terhadap karyawan yang mengalami burnout.

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This thesis analyzes two factors that affect burnout, the perception of human resource management and perceived organizational support. This research is quantitative by measuring burnout in the sample of 45 employees of Bank X. The study found that factors in the perception of human resource management dimension's - personal development the most influence on burnout. Based on the research results, the researchers suggest that this problem needs to be disseminated by the organization's policies and human resource management support for employees experiencing burnout."

"This book has been updated to reflect the most recent research and business events within the field of organizational behaviour worldwide. It shows managers how to apply the concepts and practices of modern organisational behaviour in a competitive, dynamic business world."

"Penelitian ini bertujuan untuk menyelidiki pengaruh praktik manajemen keselamatan kerja dan resiliensi terhadap organizational citizenship behavior (OCB), serta peran persepsi risiko dan ketidak pastian kerja sebagai mediator dalam relasi tersebut, pada konteks industri perhotelan di Indonesia. Untuk pengambilan data, peneliti melakukan survei dengan menggunakan self-report qutionnaire. Sebanyak 295 responden yang terdiri dari karyawan hotel di berbagai daerah di Indonesia terlibat dalam penelitian ini. Hasil analisis data dengan Structural Equation Modeling (SEM) menunjukkan bahwa praktik manajemen keselamatan kerja tidak memiliki pengaruh secara langsung terhadap OCB, sedangkan resiliensi berpengaruh positif secara langsung terhadap OCB. Pengujian efek mediasi menemukan bahwa praktik manajemen keselamatan kerja berpengaruh secara negatif terhadap persepsi risiko, sedangkan persepsi risiko berpengaruh secara positif terhadap OCB, dengan demikian persepsi risiko memediasi relasi antara praktik keselamatan kerja dengan OCB. Selanjutnya, praktik keselamatan kerja memiliki pengaruh negatif terhadap ketidak pastian kerja, namun ketidak pastian kerja tidak memiliki pengaruh signifikan terhadap OCB, dengan demikian ketidak pastian kerja tidak dapat memediasi relasi antara praktik manajemen kesehatan kerja dengan OCB. Sementara itu, resiliensi juga ditemukan berpengaruh secara negatif terhadap ketidak pastian kerja, namun ketidak pastian kerja tidak memiliki pengaruh terhadap OCB. Peneliti menduga hasil tersebut turut dipengaruhi oleh konteks penelitian di mana penelitian ini dilakukan. Penyelidikan lebih lanjut perlu dilakukan untuk memperdalam pemahaman terhadap hasil temuan dan mengujikan kembali model dari penelitian ini.

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This study aims to investigate the effect of workplace safety management practices (WSP) and resilience on organizational citizenship behavior (OCB), as well as the role of perceived risk and job insecurity as mediators in this relationship, in the context of Indonesia hotel sectors. For data collection, the researcher conducted a survey using a self-report questionnaire. A total of 295 respondents consisting of hotel employees in various provinces in Indonesia were involved in this study. The results of data analysis using Structural Equation Modeling (SEM) show that workplace safety management practices did not have a direct effect on OCB, while resilience has a direct positive effect on OCB. Mediating effect analysis found that workplace safety management practices have a negative effect on risk perception, while risk perception has a positive effect on OCB, thus risk perception mediates the relationship between workplace safety management practices and OCB. Furthermore, workplace safety management practices have a negative effect on job insecurity, but job insecurity did not have a significant effect on OCB, thus job insecurity cannot mediate the relationship between workplace safety management practices and OCB. Meanwhile, resilience was also found to have a negative effect on job insecurity, but job insecurity had no effect on OCB. Researchers suspect that the results are also influenced by the research context in which this research is conducted. Further investigations need to be carried out to deepen the understanding about the findings and re-examine the model from this study"