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"Contents : The celebration or why we need sales teams? -- Meetings, bloody meetings -- Easy to say; hard to do--very hard -- So who does what and when?"

"Here?s a step-by-step process to recruit, empower and lead teams. How to Build High-Performance Teams focuses on the how-to keys of team-building?from recruiting the right team members to truly empowering them with authority and responsibility for their decisions and performance. You?ll understand how to build trust, confidence, and group work skills, balancing and fine-tuning the team process as you go. You'll learn how to: ? Build and manage teams that live up to their promise of higher productivity and greater problem-solving ability ? Maximize team productivity by encouraging group discussion and problem-solving ? Overcome organizational, management and employee barriers to teamwork ? Manage interpersonal conflicts among team members. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"Having increased the percentage of minorities in the workplace, we might think our work in the area of diversity is done - but we've hardly started. "Building on the Promise of Diversity" presents R. Roosevelt Thomas's Strategic Diversity Management approach, a results-focused, five-step process for applying diversity management toward the advancement of organisational and community goals. This is the first major book on the topic in years and it is a crucial milestone in a continuing journey. While some organisations congratulate themselves on their plentiful workplace initiatives, Dr. Thomas argues that we have not done enough to reap the ultimate benefits of diversity. The opportunity is upon us and "Building on the Promise of Diversity" lays the groundwork for going the next mile."

"This issue defines a self-directed work team (SDWT) as a small group of people who are empowered to manage themselves and their daily work. Inside you'll learn the steps involved to achieve a cultural transformation to a team-based culture. It clarifies both the trainer's and management's role in the transition."

"As many as two-thirds of our employees are either actively looking for new jobs or merely going through the motions at their current jobs. Fearful and feeling vulnerable after years of watching friends get laid off, they expect the worst to happen, and they see no reason to give it their all. This phenomenon, identified by renowned author Judith M. Bardwick as 'the psychological recession', can have a devastating effect on a company's financial health. Based on extensive research showing how costly bad management really is, this eye-opening book offers concrete prescriptions for combating alarming trends such as high turnover, low productivity, and lackluster performance, including techniques for: strengthening the bonds of trust and respect between managers and employees; customizing working conditions and rewards for individual employees; and hiring for the 'best fit' between the organization's core culture and the personal qualities and priorities of the individual.Using hard numbers and current studies that prove the direct connection between a company's financial performance and its employees' commitment, this book is a wake-up call to organizations desperately needing to restore the broken spirits at the heart of their companies, and enhance their bottom lines."