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"Make Your Contacts Count is a practical, step-by-step guide for creating, cultivating, and capitalizing on networking relationships and opportunities. Packed with valuable tools, the book offers a field-tested "Hello to Goodbye" system that takes readers from entering a room, to making conversations flow, to following up."

"Disasters come in all shapes and sizes. Bad things can happen to good digital resources?from floods and fires to hackers and computer crashes. Both library staff and customers are dependent on costly hardware, software, and electronic collections. Electronic information may be more susceptible to problems than print. Storage issues and long-term accessibility for digital materials requiring dated or obsolete hardware often can be overlooked. Without a plan for containment and recovery, a collection or library may have to close, either temporarily or permanently."