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"A contracting state cannot tax the profits of an enterprise (resident) of the other Contracting State unless it carries on its business through a permanent establishment (PE) situated therein. Hence the establishment of a PE is a main condition that the source country can impose taxes on profits from foreign business activities.

Considering the importance of a PE to a source country in terms of imposing taxes on foreign business activities, therefore in order to optimize tax revenues, Directorate General of Tax (DGT) must carry out extensification efforts optimally on PE. Whether these extensification efforts on PE are optimal or not really depends on DGT?s capability in identifying and declaring PE status of Foreign Taxpayers that engage in business activities in Indonesia.

Based on the result of the research which has been done trough a series of interview with relevant parties, it can be concluded that extensification efforts of PE which have been done by DGT especially KPP Badora Dua are not optimum enough. The main source point of these not so optimum extensitication efforts is due to the not optimal process of PE identification being done.

There are various problems that cause PE identification could not be done optimally, which are: unavailability of sufficient data, weak skills of DGT's human resources, the lack of comprehension of the industry being supervised, the rapid growth of telecommunication and information technology, the high mobility of Foreign Taxpayers, taxpayer's poor knowledge as to the concept of PE, the tendency to impose Income Tax article 26 on every transaction having to do with Foreign Taxpayers, and also the reluctance of Foreign Taxpayers to register itself in as a PE.

To optimize PE extensification efforts, the DGT is advised to increase its capability in identifying and declaring the PE's status through development of a comprehensive and up to date data bank, stepping up employees know how, more intense cooperation with business association and certain technical departments, intensifying counselling to tax payers, renegotiation of Tax Treaties, increasing the quality of service and tax administration, and taking the follow-up steps intensively of the results of extensification."

"Related to economic globalization era, many big scale companies make decision to hold their business in other countries. Indonesia as developing country also includes the nation actively conducts their efforts to attract investors. As the consequences of the business, many big scale companies develop their business in Indonesia. The form of business activities that many conducted by the big scale companies is branch (permanent establishment).The income tax on the permanent establishment ("PE") operation actually represent great potential tax object, but the enforcement on its tax imposition still has not optimal yet. Therefore, the loss of fiscal potential contained in each BUT activity should be anticipated by Directorate General of Taxation by formulating the efforts that may be conducted by the Directorate General of Taxation in supporting the optimization of the income tax revenue on this PE. Moreover, the hindrances facing the tax imposition on this PE revenue should be identified carefully in order to seek the proper handling efforts.The determination of the profit amount on the companies will be fit with the actual condition and is not conducted hypothetically if carried in resident country. However, in case the business is conducted in the source country, its consequences that the source country also requires the cost in order that the business may operate. Therefore, the source country also should be given the taxing right on the business income gained by PE in the source country. How far the taxing right of the source country on the income from its region is determined by some criterion. The main criteria of PE is a "fixed place of business", namely there is a permanent place to conduct the business activities in the source country.The purpose of this thesis is to describe the treatment of income tax imposition on PE in Indonesia, arising issues and efforts that may be conducted by the Directorate General of Taxation in order that the collection of income tax on PE is more optimum.The used research method in this thesis writing is descriptive analytical method. The research was conducted through interviews with some tax official and tax officers, tax consultants, taxpayers and the potential taxpayers. The document investigation was conducted based on the scientific works and the tax regulations either based on the law, its implementation terms, or terms contained in tax treaties.Based on the research conducted in the field it was known that Badora Tax. Office had no sufficient capabilities to be able to identify BUT especially for the activity type of service provider. The difficulty to detect PE existence of the activity type of service provider also can not separated by the existing weaknesses in Badora Tax Office it self.From analysis result was obtained conclusion that activity type of activity type of service provider actually represents the very potential tax object, but it was not explored optimally, as hindered by the low understanding especially concerning international tax (especially on PE) and the minimum English language ability in the tax officers, and the limited staff fully understanding the type of business of each PE taxpayer.On the above conclusion, that it is suggested to improve the English language capability and the understanding on the international tax knowledge, it is better to hold the special education periodically and in sustainable way."

"Skripsi ini membandingkan implementasi kebijakan ekstensifikasi Wajib Pajak Orang Pribadi baru melalui pendataan objek PBB dengan model implementasi milik Edward III. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dengan tujuan untuk memaparkan implementasi ekstensifikasi berdasarkan SOP. Analisis pada skripsi ini akan menggambarkan implementasi SOP dilapangan yang kemudian dibandingkan dengan model implementasi Edward III. Hasil dari penelitian ini adalah pelaksanaan implementasi sudah sesuai dengan model implementasi Edward III sehingga berdasarkan model implementasi Edward III implementasi kebijakan ekstensifikasi di KPP Mampang telah berjalan dengan baik.

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This thesis compares the implementation of new personal taxpayer‘s extension policy through land and property tax object data collection with Edward III’s implementation model. This research is using qualitative descriptive as research method to explain extensification’s implementation based on SOP. This thesis’s analysis is going to portray SOP implementation being practiced then compared to Edward III’s implementation model. This research’s result are the implementation is suitable to Edward III’s model and based on Edward III’s model, implementation in KPP Mampang Prapatan is running well."

"ABSTRAKKegiatan ekonomi dunia di era globalisasi saat ini membawa dampak pada transaksi lintas negara atas sumber daya serta modal baik melalui partisipasi langsung maupun tidak langsung. Dari transaksi-transaksi kegiatan usaha antar negara tersebut berpotensi menimbulkan Bentuk Usaha Tetap.Bentuk usaha tetap (BUT) merupakan suatu bentuk usaha yang digunakan oleh wajib pajak luar negeri untuk mewakili kegiatan atau kepentingannya di suatu negara (sumber) Konsep BUT dalam model persetujuan penghindaran pajak berganda (P3B) dimaksudkan untuk menenlukan hak pemajakan negara sumber agar dapat mengenakan pajak atas laba usaha yang diterima atau diperoleh oleh subjek pajak dari negara lainnya.Permasalahan dalam menentukan keberadaan suatu BUT atau dapat disebut dengan identifikasi BUT menjadi hal yang sangat penting terutama bagi negara sumber, karena dapat mencegah hilangnya potensi penerimaan pajak yang ditimbulkan dari transaksi kegiatan usaha intemasional.Kendala-kendala yang dihadapi dalam melakukan identifikasi BUT adalah terbalasnya data dan infomasi yang dimiliki Direktorat Jenderal Pajak (DIP) dan kurangnya kerjasama antar instansi, sehingga link data dan informasi dari instansi lain ke DIP belum terwujud. Selain itu pemahaman tentang perpajakan internasional terutarna mengenai BUT dan Tax Treaty dari para pegawai pajak maupun pihak wajib pajak juga menjadi kendala tersendiri.Pada sistem administrasi perpajakan modem (SAPM), terdapat Account Representative (AR) dibawah koordinasi Kepala Seksi Pengawasan dan Konsultasi. Keberadaan AR akan mempermudah komunikasi antara pihak kantor pajak dengan wajib pajak. AR bertanggung jawab dan berwenang memberikan pelayanan secara langsung, edukasi, asistensi, mendorong dan mengawasi pemenuhan hak dan kewajiban wajib pajak. Dalam menjalankan fungsi pengawasan, AR harus dapat melakukan analisa data dan informasi wajib pajak baik dari segi jenis usahanya (nature of business) maupun penerapan suatu peraturan perpajakan kaitannya dengan identifikasi BUT.Terciptanya suatu kerjasama antar instansi seperi Imigrasi, BKPM dan juga Departemen Luar Negeri yang dapat memberikan dukungan data dan informasi yang selalu up to date dan dapat diakses langsung oleh DIP akan sangat mendukung pelaksanaan identifikasi BUT atas transaksi internasional. Disamping itu, peningkatan kemampuan analisa kegiatan usaha wajib pajak dan peningkatan pemahaman perpajakan internasional dari parat pajak periu ditingkatkan dengan melakukan pendidikan dan pelatihan yang rutin dan berkesinambungan.Jadi bersinerginya antara data dan infomaasi yang lengkap atas transaksi intemasional dengan kemampuan analisa serta pamahaman mengenai BUT yang dikemas dalam SAPM akan sangat mendukung identifikasi BUT secara cepat yang pada akhirnya dapat mencegah hilangnya potensi penerimaan pajak dari transaksi internasional.

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ABSTRACTThe global economic transactions has been leading to the exchange of goods and services and movements of capital, technology and person. Those international transactions may cause the existence of a permanent establishment of an enterprise of one country in another country.The permanent establishment generally is a place of business through which an enterprise of one country carries on its business in another country. The main concept of a permanent establishment is to determine the right of a source country to tax the proiits of an enterprise ofthe other country.The identification of a permanent establishment plays an important role in a source country since the source country shall only tax the profits of an enterprise if it derives from a permanent establishment. Otherwise, the potential tax revenue fiom the international transactions may be lost.There are several obstacles in determination of a permanent establishment, namely a lack of data and information and a lack of coordination between department especially data link from the Directorate General of Taxes to and from other department, and also the limitation of the taxpayer?s and tax official?s knowledge of international taxation.In a Modem Tax Administration System (SAPM) there is an Account Representative (AR) who is responsible and authorized to provide services, consultation, assistance for taxpayer and to supervise a taxpayer in term of taxpayer's right and obligation, The existence of AR hopefully may make the taxpayer easy to communicate to the tax oflice since the function of AR is a liaison officer of taxpayer in the tax office.In their function as a supervisory, an AR is required to have better knowledge of nature of business of taxpayer, and to analyze the consequence of taxation of every single transaction the taxpayer made. Finally AR could identify the existence of permanent establishment from the taxpayer?s transaction.It is suggested to create the coordination between government agencies such as Immigration, Investment Coordinate Board and Foreign Affair Ministry to support data and information which will be very useful in identifying the existence of permanent establishment. Such exchange of infomation should always be update and the DGT should have the direct access to the information. Moreover, the capability of AR in international taxation and analyses of tax payer?s nature of business should be increased by providing them regular and continue training.In conclusion, the synergy between the availability data and information of international transaction and the ability of tax officer to analyze the taxation of international transaction in Modern Tax Administration System may support the accurate determination of a permanent establishment, and finally may prevent the lost of tax revenue from international transaction."

"Penelitian ini dilakukan untuk mengetahui praktik edukasi perpajakan yang dilakukan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing dan kesesuaiannya dengan pedoman dan ketentuan peraturan perundang-undangan. Penelitian ini menggunakan pendekatan kualitatif dengan pengumpulan data melalui wawancara dan kajian pedoman dan ketentuan peraturan perundang-undangan sehingga penelitian dapat memberikan gambaran terkait praktik edukasi perpajakan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing. Objek penelitian adalah praktik edukasi perpajakan di KPP Badan dan Orang Asing yang dilakukan selama tahun 2019. Hasil dari penelitian ini menunjukkan bahwa praktik edukasi perpajakan terhadap Wajib Pajak Kantor Perwakilan Perusahaan Asing dan Bentuk Usaha Tetap, baik dari segi metode edukasi, teknik edukasi, materi edukasi, pemberi materi edukasi, maupun sarana pendukung, secara umum telah sesuai dengan pedoman dan ketentuan peraturan perundang-undangan. Sedikit perbedaan yang ditemukan pada praktik edukasi perpajakan adalah bentuk upaya penyesuaian yang dilakukan KPP Badan dan Orang Asing dalam menghadapi tantangan berupa uniknya karakteristik Wajib Pajak badan asing yang merupakan Subjek Pajak Luar Negeri yang perlakuan perpajakannya dipersamakan dengan subjek pajak badan serta beban kerja tambahan dalam bentuk penyelesaian administrasi pembebasan dan restitusi PPN dan/atau PPnBM bagi Perwakilan Negara Asing dan Organisasi Internasional.

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This study was conducted to determine the practice of tax education implemented on foreign corporate taxpayers registered in Foreign Corporate and Individual Tax Service Office and their compliance with the rules and regulations. This study uses a qualitative approach by collecting data through interviews and reviewing the guidelines and provisions of the laws and regulations so that the research can provide an overview related to the practice of tax education for foreign corporate taxpayers who are registered in Foreign Corporate and Individual Tax Service Office. The object of the research is the practice of taxation education in Foreign Corporate and Individual Tax Service Office conducted during 2019. The results of this study indicate that the practice of taxation education for Taxpayers of Representative Office of Foreign Companies and Permanent Establishments, whether in terms of educational methods, educational techniques, educational materials, providers of educational material, and supporting facilities, are generally in accordance with the guidelines and provisions of the legislation. The slight difference found in the practice of taxation education is a form of adjustment efforts made by Foreign Corporate and Individual Tax Service Office for overcoming challenges faced in the form of the matchless characteristics of foreign corporate taxpayers who are Foreign Tax Subjects whose tax treatment is equivalent to corporate tax subject and additional workload in the form of settling the administration of exemption and refund of VAT and/or Sales Tax on Luxury Goods which are granted for Representatives of Foreign Countries and determined International Organizations."

"Penelitian ini dilakukan untuk mengetahui praktik edukasi perpajakan yang dilakukan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing dan kesesuaiannya dengan pedoman dan ketentuan peraturan perundang-undangan. Penelitian ini menggunakan pendekatan kualitatif dengan pengumpulan data melalui wawancara dan kajian pedoman dan ketentuan peraturan perundang-undangan sehingga penelitian dapat memberikan gambaran terkait praktik edukasi perpajakan terhadap Wajib Pajak badan asing yang terdaftar di KPP Badan dan Orang Asing. Objek penelitian adalah praktik edukasi perpajakan di KPP Badan dan Orang Asing yangdilakukan selama tahun 2019. Hasil dari penelitian ini menunjukkan bahwa praktik edukasi perpajakan terhadap Wajib Pajak Kantor Perwakilan Perusahaan Asing danBentuk Usaha Tetap, baik dari segi metode edukasi, teknik edukasi, materi edukasi, pemberi materi edukasi, maupun sarana pendukung, secara umum telah sesuai dengan pedoman dan ketentuan peraturan perundang-undangan. Sedikit perbedaan yang ditemukan pada praktik edukasi perpajakan adalah bentuk upaya penyesuaian yangdilakukan KPP Badan dan Orang Asing dalam menghadapi tantangan berupa uniknya karakteristik Wajib Pajak badan asing yang merupakan Subjek Pajak Luar Negeri yang perlakuan perpajakannya dipersamakan dengan subjek pajak badan serta beban kerja tambahan dalam bentuk penyelesaian administrasi pembebasan dan restitusi PPNdan/atau PPnBM bagi Perwakilan Negara Asing dan Organisasi Internasional.

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This study was conducted to determine the practice of tax education implemented on

foreign corporate taxpayers registered in Foreign Corporate and Individual Tax Service

Office and their compliance with the rules and regulations. This study uses a qualitative

approach by collecting data through interviews and reviewing the guidelines and

provisions of the laws and regulations so that the research can provide an overview

related to the practice of tax education for foreign corporate taxpayers who are

registered in Foreign Corporate and Individual Tax Service Office. The object of the

research is the practice of taxation education in Foreign Corporate and Individual Tax Service Office conducted during 2019. The results of this study indicate that the practice of taxation education for Taxpayers of Representative Office of Foreign Companies and Permanent Establishments, whether in terms of educational methods, educational techniques, educational materials, providers of educational material, and supporting facilities, are generally in accordance with the guidelines and provisions of the legislation. The slight difference found in the practice of taxation education is a form of adjustment efforts made by Foreign Corporate and Individual Tax Service Office for overcoming challenges faced in the form of the matchless characteristics of foreign

corporate taxpayers who are Foreign Tax Subjects whose tax treatment is equivalent to corporate tax subject and additional workload in the form of settling the administration of exemption and refund of VAT and/or Sales Tax on Luxury Goods which are granted

for Representatives of Foreign Countries and determined International Organizations."

"Era globalisasi ekonomi telah mendorong berbagai perusahaan besar yang berskala internasional melakukan kegiatan usaha di berbagai negara. Perdagangan internasional dapat memberikan manfaat ekonomi timbal balik antar negara karena dengan adanya investasi baik langsung maupun tidak langsung akan dapat meningkatkan pertumbuhan ekonomi, kesempatan kerja dan dapat memperkenalkan produk dan kegiataan usaha baru. Selain itu, transaksi internasional tersebut akan memberikan kontribusi penerimaan negara masingmasing melalui pengenaan pajak terhadap penghasilan yang diperoleh melalui kegiatan perdagangan internasional.Pokok permasalahan yang diangkat dalam penelitian ini adalah upaya dan hambatan pelaksanaan ekstensifikasi wajib pajak bentuk usaha tetap (BUT), serta efektifitas koordinasi dalam pelaksanaan ekstensifikasi tersebut pada Kantor Pelayanan Pajak Badan dan Orang Asing Satu. Tujuan penelitian ini adalah untuk mengetahui permasalahan yang dihadapi dan efektifitas koordinasi dalam pelaksanaan ekstensifikasi wajib pajak bentuk usaha tetap.Bentuk usaha tetap merupakan bentuk usaha yang digunakan oleh wajib pajak luar negeri untuk mewakili kegiatan atau kepentingannya di negara tempat kegiatan usaha dilaksanakan (negara sumber). Konsep BUT diperkenalkan untuk menentukan hak pemajakan dari suatu negara sumber atas laba usaha yang diperoleh perusahaan penduduk negara mitra perjanjian. Sesuai dengan konsep BUT , penghasilan usaha dari suatu perusahaan yang bertempat kedudukan di suatu negara hanya dapat dikenakan pajak di negara lain apabila perusahaan tersebut menjalankan usaha atau kegiatan melalui suatu bentuk usaha tetap.Metode penelitian yang digunakan dalam penulisan tesis ini adalah metode penelitian kualitatif dengan menggunakan analisis deskriptif, dengan teknikpengumpulan data berupa studi kepustakaan dan studi lapanga n melalui wawancara dengan key informan. Berdasarkan hasil pembahasan diperoleh kesimpulan bahwa pelaksanaan ekstensifikasi BUT di Kantor Pelayanan Pajak Badan dan Orang Asing Satu tidak maksimal karena tidak ada koordinasi yang efektif antar Kator Pelayanan Pajak Badan dan Orang Asing Satu dengan Kantor Pelayanan Pajak Modal Asing dalam melaksanakan ekstensifikasi BUT, kesulitan untuk memperoleh data dan keterlambatan pengiriman data,serta kurangnya pemahaman tentang pengertian dan kriteria BUT.Agar pelaksanaaan program ekstensifikasi BUT dapat berjalan efektif, maka perlu dibentuk teamwork ekstensifikasi BUT yang melibatkan Kantor Pelayanan Pajak Badan dan Orang Asing Satu dan Kantor Pelayanan Pajak Penanaman Modal Asing, adanya ketentuan yang mengatur tentang pelaksanaan ekstensifikasi BUT, peningkatan pemahaman mengenai pengertian BUT, dan perluasan kerjasama dalam pelaksanaan kegiatan ekstensifikasi bentuk usaha tetap dengan melibatkan unit organisasi di luar Direktorat Jenderal Pajak.

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The economic globalization era has encouraged various big international companies to conduct their business activities in various countries. The international trade can give reciprocal economic benefits between countries because both direct and indirect investments will be able to improve economic growth, employment opportunities and to introduce new products and business activities. In addition, the international transaction will give contribution to each country through the imposition of tax on the income generated through international commercial activities.The fundamental problems which are examined in this research are the efforts and the obstacles in the implementation of extensification of tax payers from the Permanent Establishments (PE), and the effectiveness of the coordination in implementing the extensification in the Tax Office for Institutions and Expatriates 1. The objective of this Research is to discover the problems encountered and how effective is the coordination in implementing the extensification of taxpayers from the permanent business establishments.The Permanent Establishments are the business form used by the expatriatetaxpayers to represent their activities or interests in the country where the business activities take place (the source country). The concept of permanent business establishments is introduced to determine the tax entitlement of the source country on the operating profit gained by a company originating from the partner country that signs the agreement. Pursuant to the concept of Permanent Establishments, the operating income of a company having domicile in another country can only be taxed by another country if the company concerned conducts its business or activities through a Permanent Establishment.The method of research used in this thesis is qualitative research method by using the descriptive analysis, with data collecting technique in the form of library study and field study through interviews with key informants.Based on the result of the study, a conclusion is made stating that the implementation of the extensification of Permanent Establishments in the Tax Office for Institutions and Expatriates 1 is not maximal because there is no effective coordination between the Tax Office for Institutions and Expatriates 1 and the Foreign Investment Tax Office in implementing the extensification of Permanent Establishments, the difficulty in obtaining data and the delay in data delivery, and the lack of understanding of the definition and the criteria of the Permanent Establishments.In order that the implementation of the extensification of Permanent Establishments program can be effective, it is necessary to establish a team of extensification of Permanent Establishments which involves the Tax Office for Institutions and Expatriates 1 and the Foreign Investment Tax Office, and the provision which regulates the implementation of the extensification of Permanent Establishments, improving the understanding of Permanent Establishments, and the extension of the cooperation in implementing the extensification activities of Permanent Establishments by involving the organizations outside the Directorate General of Taxation."

"Era globalisasi melanda dunia, termasuk Indonesia, menyebabkan tidak dapat lagi membendung masuknya perusahaan konstruksi asing yang secara langsung menangani proyek-proyek konstruksi di Indonesia. Pengerjaan proyek konstruksi yang ditangani secara langsung oleh perusahaan kontruksi asing ini dapat menimbulkan Bentuk Usaha Tetap (BUT). Pajak atas penghasilan WP Badan BUT usaha jasa konstruksi cukup besar jumlahnya dan masih dapat ditingkatkan penerimaannya. Peningkatan penerimaan pajak atas penghasilan WP Badan BUT usaha jasa konstruksi secara optimal meliputi juga peraturan perpajakan yang memenuhi azas-azas perpajakan. Peraturan perpajakan yang balk adalah peraturan yang memenuhi azas-azas perpajakan. Menurut Adam Smith terdapat 4 azas-azas perpajakan, yaitu equity (keadilan), certainty (kepastian hukum), convenience of payment, dan economy in collection. Pokok permasalahan yang akan ditulis dalam tesis adalah berkenaan dengan pemenuhan azas-azas perpajakan keadilan dan kepastian hukum dalam peraturan perpajakan yang berlaku terhadap pengenaan pajak atas penghasilan WP Badan BUT usaha jasa konstruksi.Tipe penelitian yang digunakan dalam tesis ini adalah deskriftif analitis, dan jenis penelitian yang digunakan dalam tesis ini adalah penelitian kualitatif. Penulis akan menguraikan mengenai pengertian-pengertian pajak penghasilan atas BUT usaha jasa konstruksi serta perlakuan pengenaan pajak penghasilan atas BUT usaha jasa konstruksi, dan akan diuraikan pendapat para ahli berkenaan dengan pengenaan pajak penghasilan atas BUT usaha jasa konstruksi. Sesudah mendeskripsikan berbagai hal yang relevan, selanjutnya penulis akan melakukan analisis atas data-data guna memecahkan pokok permasalahan yang diperoleh dalam penelitian. Pengumpulan data utama dilakukan melalui wawancara mendalam dengan pejabat Direktorat Jenderal Pajak yang merumuskan kebijakan perpajakan, Konsultan Pajak, dan WP Badan BUT usaha jasa konstruksi. Penulis juga menggunakan questionnaire sebagai pecengkap data utama. Ketentuan perpajakan yang mengatur tentang pengenaan pajak penghasilan atas penghasilan WP Badan BUT usaha jasa konstruksi yang berlaku mulai 01 Januari 1984 s.d. sekarang dapat dibagi dalam 3 periode; yaitu periode pertama mulai 01 Januari 1984 s.d. 31 Desember 1996 dikenakan ketentuan PPh Non-Final, periode kedua mulai 01 Januari 1997 s.d. 31 Desember 2000 dikenakan PPh Final, dan periode ketiga mulai 01 Januari 2001 s.d. sekarang dikenakan PPh Non-Final dengan tidak mengakui kompensasi kerugian terhadap penghasilan kena pajak 2001 dan seterusnya.Hasil penelitian menyimpulkan bahwa peraturan perpajakan yang berlaku dalam menghitung pajak atas penghasilan WP Badan BUT usaha jasa konstruksi dalam periode 01 Januari 1984 s.d. 31 Desember 1996 memenuhi azas keadilan dan kepastian hukum; periode 01 Januari 1997 s.d. 31 Desember 2000 memenuhi sebagian azas keadilan dan tidak memenuhi azas kepastian hukum; dan periode 01 Januari 2001 s.d. sekarang memenuhi sebagian azas keadilan dan tidak memenuhi azas kepastian hukum. Berdasarkan kesimpulan tersebut, penulis menyarankan sebagai berikut :1. mempertahankan definisi penghasilan yang terdapat dalam pasal 4 ayat (1) UU PPh Nomor 7 tahun 1983, Nomor 7 tahun 1991, Nomor 10 tahun 1994, dan Nomor 17 tahun 2000;2. membatalkan diberlakukannya ketentuan perpajakan PPh Final, yaitu Pasal 4 ayat (2) UU PPh Nomor 7 tahun 1983, Nomor 7 tahun 1991, Nomor 10 tahun 1994, dan Nomor 17 tahun 2000; Peraturan Pemerintah Nomor 73 tahun 1996 tanggal 20 Desember 1996 tentang Pajak Penghasilan atas Penghasilan dari Usaha Jasa Konstruksi dan Jasa Konsultan; dan peraturan pelaksanaannya Keputusan Menteri Keuangan Nomor : 7041KMKIKMK.0411996 tanggal 26 Desember 1996 tentang Pajak Penghasilan atas Penghasilan dari Usaha Jasa Konstruksi dan Jasa Konsultan, dan Surat Edaran Direktur Jenderal Pajak Nomor : SE-421PJ.0411996 tanggai 31 Desember 1996 tentang Pajak Penghasilan atas Penghasilan dari Usaha Jasa Konstruksi dan Jasa Konsultan; dan digantikan dengan ketentuan perpajakan PPh Final ;3. meninjau kembali (inencabut) pasal 5 Keputusan Menteri Keuangan Nomor :5591KMK.0412000 yang menyatakan kerugian fiskal tidak bolehdikompensasikan dengan penghasilan kena pajak mulai masa 01 Januari2001 dan seterusnya; dan4. Keputusan Direktur Jenderal Pajak Nomor : KEP-961PJ.12001 tanggal 07 Pebruari 2001 yang berlaku mulai 07 Pebruari 2001, dalam rangka memenuhi kepastian hukum, agar diberlakukan mulai 01 Januari 2001.

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Globalization knock over world, including Indonesia, causing cannot against barricade entry of the foreign construction company which is directly handle project of construction in Indonesia. Workmanship of project of construction handled directly by company of this foreign construction can generate Permanent Establishment. Tax on Permanent Establishment Construction Services Company's income is big enough and it still can be raised. The raises of acceptance of income tax on Permanent Establishment Construction Services Company?s income cover also regulation of taxation fulfilling taxation principality. According to Adam Smith of there are 4 taxation principality, that is equity, certainty, convenience of payment, and economy in collection. Fundamental Problems to be written in this thesis is the accomplishment of principality of taxation of equity and certainty of law in regulation of taxation for calculating income tax on Permanent Establishment Construction Services Company's income.

Type of research used in this thesis Is analytical descriptive, and type of research used in this thesis is qualitative research. Writer will elaborate to hit congeniality of income lax on Permanent Establishment Construction Services Company's income and also treatment of imposition of income tax Permanent Establishment Construction Services Company's income, and will be described the opinion of all expert with reference to imposition of income tax Permanent Establishment Construction Services Company's income. Hereafter describe of relevant matters, hereinafter the writer will do analysis data that utilized to solve fundamental of problems obtained in research. Primary data is collected through circumstantial interview with functionary on Tax General Directorate that foal mutating taxation policy, Tax Consultant, and Permanent Establishment Construction Services Company. Writer also use questionnaire as supplementary of primary data. Taxation rule arranging about imposition of income tax on Permanent Establishment Construction Services Company's income start 01 Januari 1984 s.d. now can divided into 3 period : the first period start 01 January 1984 s.d. 31 December 1996 imposed by Non-Final Income Tax, second period start 01 January 1997 s.d. 31 December 2000 is imposed by Final Income Tax, and third period start 01 January 2001 s.d. is now imposed by Non-Final Income Tax with exception cannot loss compensate the loss to taxable income at 2001 and so on.

Result of research conclude that taxation regulation for calculating income tax on Permanent Establishment Construction Services Company's income in period 01 January 1984 until 31 December 1996 is fulfilling equity and certainty principality; period 01 Januari 1997 until 31 December 2000 menu of some of justice principality and do not fulfill rule of certainty principality; and period 01 Januari 2001 until now menu of some of equity principality and do not fulfill certainty principality. Pursuant to the conclusion, writer suggests the following:

1. maintaining definition of Income which is there are in Article 4 (1) UU Income Tax Number 7 year 1983, Number 7 Year 1991, Number 10 year 1994, and Number 17 year 2000;

2. canceling the rule of taxation Final Income Tax, that is Governmental Regulation ()i number 73 year 1996 date of 20 December 1996 about Income Tax on Permanent Establishment Construction Services, and number : 7041KMKIKMK.0411996 date of 26 December 1996 about Income Tax on Permanent Establishment Construction Services Company's income, and Handbill of Tax General Director number : SE-421PJ.0411996 date 31 December 1995 about Income Tax on Permanent Establishment Construction Services Company's income; and replaced with ruie of taxation of Non Final Income Tax ;

3. revising ( abstracting ) aril clie 5 Finance Ministr ial Decree number : 559/KMK.04120G0 expressing fiscal loss may not compensated with taxable income in periode 01 Januari 2001 and so on ; and

4. Tax General Director Decision number : KEF-961PJ.12001 date 07 Pthruari 2001 going into effect to start 07 :'ebruari 2001, in order to fulfilling rule of law, is in order to gone into effect to by start 01 Januari 2001."

"Dalam rangka mensukseskan program pengawasan 100 Wajib Pajak terbesar dan Knowing Your Taxpayers, pimpinan DJP menginstruksikan untuk melakukan pelayanan dan pengawasan secara intensif terhadap 100 Wajib Pajak terbesar di masing-masing KPP. Konsep ini merupakan cikal bakal munculnya fungsi Account Representative di KPP Wajib Pajak Besar. Oleh karena itu dalam pembentukan Kanwil dan KPP WP Besar pada tahun 2002, Sistem Informasi Pajak dikembangkan menjadi Sistem Administrasi Perpajakan Terpadu (SAPT) yang berbasis struktur organisasi berdasarkan fungsi.Membentuk Kanwil dan KPP Wajib Pajak Besar di dalam organisasi DJP untuk mengadministrasikan sejumlah kecil wajib pajak yang secara kolektif memberikan sumbangan penerimaan terbesar. Sejak mulai beroperasi pada tanggal 9 September 2002, Kanwil dan KPP WP Besar telah diberi tugas untuk mengamankan penerimaan pajak 18,31% dari penerimaan pajak nasional, sementara untuk tahun 2003 sebesar 20,98% dari penerimaan pajak nasional, dan dalam tahun 2004 direncanakan sebesar 23,36% dari penerimaan pajak nasional. Dalam perkembangannya, Kanwil dan KPP WP Besar selalu berupaya untuk memberikan pelayanan terbaik kepada para Wajib Pajak sekaligus melakukan pengawasan atas kepatuhan pemenuhan kewajiban perpajakan. Secara kuantitatif, hasil pelayanan dan pengawasan tersebut tercermin dari persentase pertumbuhan penerimaan pajak, yakni selama tahun 2003 tumbuh sebesar 32% dibanding tahun 2002.Dalam kerangka penyediaan layanan, Roth (1987: 36) menjelaskan bahwa pelayanan-pelayanan yang disediakan pada publik baik diwujudkan dalam bentuk barang maupun jasa. Pemerintah dalam hal ini berperan dalam pengaturan dan pembuatan regulasi yang bertujuan untuk mengatur aktivitas pelayanan barang dan jasa kepada individu maupun kelompok yang berhak menerima pelayanan tersebut. Selain regulasi dan pengaturan, pemerintah berfungsi menyediakan jasa layanan bagi masyarakat pengguna.Kepatuhan pajak merupakan pelaksanaan atas kewajiban untuk menyetor dan melaporkan pajak yang terutang sesuai dengan perpajakan. Kepatuhan yang diharapkan adalah kepatuhan yang sukarela bukan kepatuhan yang dipaksakan. Untuk meningkatkan kepatuhan sukarela dari Wajib Pajak diperlukannya keadilan dan keterbukaan dalam menerapkan peraturan, kesederhanaan peraturan dan prosedur perpajakan dan pelayanan yang baik dan cepat terhadap wajib pajak (Bird: 1992: 275).Berdasarkan uraian di atas, maka terdapat penyesuaian terhadap sistem dan pelayanan yang baru pada KPP Wajib Pajak Besar dua serta sejauh mana pengaruh kualitas Pelayanan Pajak dengan kepatuhan Wajib Pajak Tujuan penelitian ini yaitu menjelaskan dan menguraikan sistem pemungutan pajak dengan menggunakan sistem pelayanan yang profesional dan mengatahui sejauhmana pengaruh antara Pelayanan Pajak dengan kepatuhan wajib Pajak. Sedangkan metode penelitian yang digunakan dalam penulisan tesis ini adalah metode analisis regresi sederhana, Analisis yang dilakukan bersifat analisis kuantitatif.Dari analisis diketahui dalam mengukur hubungan antara pelayanan Pajak terhadap kepatuhan Wajib Pajak, digunakan analisis korelasi Pearson. Data hasil penelitian hubungan adalah sebesar 0.799. Hal ini mengartikan terdapat hubungan yang erat antara pelayanan dengan kepatuhan Wajib Pajak. Sebesar 0.201 disebabkan oleh faktor-faktor lain diantaranya pemeriksaan, kebijakan dan pertumbuhan ekonomi.Kesimpulan dari hasil penelitian ini adalah terdapat hubungan (korelasi) yang positif antara pelayanan Pajak Kendaraan Bermotor (PKB) dengan kepatuhan Wajib Pajak. hal ini terlihat dari koelisien korelasi sebesar sebesar 0,290. Rekomendasi dalam penelitian ini adalah untuk meningkatkan kepatuhan Wajib Pajak, maka dibutuhkan peningkatan pelayanan pajak. Hal ini akan membuat kepatuhan Wajib Pajak dalam membayar pajak semakin meningkat.

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In successful program of observing 100 of the largest Taxpayer and Knowing Your Tax payers, DJP leader instructs to serve and observe intensively to 100 of the largest Taxpayer in each KPP. The concept is a basis of appearance of Account Representative function in KPP Large Tax Payer. Therefore, in forming District Office and KPP Large Tax Payer in 2002, Tax Information System is developed becoming an Integrated Tax Administration System (SAPT) which basis is organization structure based on its function.Forming the District Office and KPP Large Tax Payer in organization of DJP to administrative a small amount of taxpayer collectively gives the biggest revenue donation. Since the operation begun in September, 9th 2002, District Office and KPP Large Tax Payer have been given a duty to safety tax revenue of 18.31% of national tax revenue, while in 2003 was 20.98% from national tax revenue, and in 2004 planned to be 23.36% from national tax revenue. In its growing, District Office and KPP Large Tax Payer always give the best service to Tax Payer altogether with observing on obedience fulfillment of tax duty. In Quantities, the result of service and observation showed by tax growing revenue percentage, it is along 2003 grew up to reach 32% compared with 2002.In the frame of service providing, Roth (1987:36) explained that services providing to public whether in products or services. The government in this case, is taking a role on regulating and making regulation to manage service activity of products and services to individual or group who have rights to the service. Besides rules and regulation, government function is to serve services to society as user.Tax obedience is an action of duty to pay and report the liability tax according to taxation. Obedience, which is hoped, is voluntary compliance not compulsory compliance. To improve voluntary compliance of Tax Payer is needed a fairness and an openness in applying tax regulation, simplification of rules and tax procedures good governance of service and quick to tax payer (Bird: 1992: 274-275).Based on the above explanation, then there is an adjustment of system and new service to KPP Large Tax Payer Two and how further is influences of Tax Service quality with Tax Payer obedience.The aim of research is to explain and breaking down the tax charging system through professional service system and to know how further is the influences between Tax Service and Tax Payer obedience. While research method used in writing the thesis is simple regression analysis method, Analysis characteristic is Quantitative analysis.From the analysis is known that measuring relation of Tax Service to Tax Payer obedience is used Pearson correlation analysis. Relation research result data is 0.799. It shows that there is a strong relation between service and Taxpayer obedience of 0.201 be caused of other factors such as examining, policy, and economic growth.Summary of the research is an existing positive correlation between services of Motor Vehicle Tax and Tax Payer obedience; it is shown by correlation coefficient of 0.290.Recommendation of the research is to improve Tax Payer obedience; therefore, tax service improvement is needed. This case will make Tax Payer obedience more increasing to pay tax."