Tercatat saat ini pengguna mobile phone yang terkoneksi di Indonesia sebanyak 338.2 Juta dan 59% diantaranya bermain mobile games. Menjadikan industri mobile games adalah salah satu industri yang memiliki potensi yang sangat menjanjikan. Karena internet dan media sosial terus berkembang pesat, dan banyak brand sekarang ini terus mendorong konsep identitas dan komunitas secara signifikan, dipercayai bahwa rangkaian tersebut akan semakin besar antara kehadiran online dan offline yang akan menjadi dimensi terpenting yang paling menentukan dari brand community termasuk mobile games community. Tingginya tingkat perkembangan mobile games communities ini dan melihat sedikitnya penelitian mengenai mobile game communities penelitian ini bertujuan untuk memahami Analisis Pengaruh Peran Brand Community Identification dan Reward pada Consumer Brand Engagement dan Brand Loyalty dalam Virtual Brand Communities dengan mengambil kasus Mobile Legends sebagai mobile game dengan pengguna aktif terbanyak di Indonesia dan Free Fire sebagai mobile game dengan pengeluaran pemain terbanyak di Indonesia. Pada penelitian kuantitatif ini menggunakan metode purposive sampling dengan total jumlah sampel 370 responden. Selanjutnya data diolah dengan menggunakan metode Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa terdapat pengaruh positif secara signifikan antara brand community identification dan reward terhadap consumer brand engagement dan brand loyalty untuk kedua studi kasus yaitu Mobile Legends dan Free Fire.

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Currently, there are 338.2 million connected mobile phone users in Indonesia and 59% of them play mobile games. Making the mobile games industry is an industry that has very promising potential. As the internet and social media continue to grow rapidly, and many brands today continue to significantly push the concept of identity and community, it is believed that the chain will be even greater between online and offline presence which will become the most important and most defining dimension of the brand community including the Mobile game community. The high level of development of mobile game communities and the lack of research on mobile game communities. This research aims to understand the Analysis of the Effect of the Role of Brand Community Identification and Reward on Consumer Brand Engagement and Brand Loyalty in Virtual Brand Communities by taking the case of Mobile Legends as a mobile game with active users. the most in Indonesia and Free Fire as the mobile game with the most player spending in Indonesia. In this quantitative study using purposive sampling method with a total sample of 370 respondents. Furthermore, the data is processed using the method of Structural Equation Modeling (SEM). The results showed that there was a significant positive effect between brand community identification and reward on consumer brand engagement and brand loyalty for the two case studies, namely Mobile Legends and Free Fire.