Moments of truth: new strategies for today's customer-driver economy
Jan Carlzon (Harper Collins Publishers, 1989)
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| Jenis Koleksi : | Buku Teks SO |
| No. Panggil : | 658.409 2 CAR m |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | New York: Harper Collins Publishers, 1989 |
| Sumber Pengatalogan : | LibUI eng |
| ISBN : | 0060915803;0060915803 |
| Tipe Konten : | text |
| Tipe Media : | unmediated |
| Tipe Carrier : | volume |
| Edisi : | ; |
| Deskripsi Fisik : | xiii, 135 pages : illustration ; 22 cm |
| Catatan Bibliografi : | |
| Catatan Seri : | |
| Catatan Umum : | |
| Catatan Versi Asli : | |
| Lembaga Pemilik : | Universitas Indonesia |
| Lokasi : | Perpustakaan UI, Lantai 2 |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 658.409 2 CAR m | 01-10-09006922 | TERSEDIA |
| 658.409 2 CAR m | 01-23-01492 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20146022 |
